3 REASONS TO BUY FROM US:
1.We will provide a 365-day warranty for all products purchased at KTVMALLS！
2.We Put Our Customers First to us. If it doesn't fit, it breaks, you've changed your mind or for no reason whatsoever simply send it back to us and we'll cheerfully refund you every cent.
3.We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.
Free International Shipping Worldwide
Tracking number is provided
Please allow 1-2 days for us to process the order.The shipping and processing times depend on the items you're ordering. Due to high demand, the estimated international delivery time is 2 weeks in average.
Once the order is shipped, please allow 1-3 business days for the tracking number to be fully updated on the post office system. Please note that your order is actually on the way and there is no delay of the package rather than the tracking number status.
PRIORITY INSURED SHIPPING$4.99USD includes tracking number and Insurance for that your product is lost / damaged / or stolen If your product is lost / damaged / or stolen, we will ship you another one free.
Our goal is to provide joyful shopping experiences for customers. If things don't go as planned, contact us and we will try to make things right for you.
You can place your request for a return or a refund within 30 days of the date of delivery. If for some reason, an item does not arrive, you need to place your refund request within 30 days of the most recent estimated date of delivery. We may request some evidence of the issue - typically just a photo/video or two.
Please email to firstname.lastname@example.org 3.for a return authorization number before sending any product back to our warehouse. Customers are responsible for their own return shipping costs. we suggest working with your local post office or preferred carrier to get a cost estimate.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed in 3-5 days, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Refunds may only be issued to the credit or PayPal account used to make the original purchase.